Frequently asked questions

Do I need to register to place an order?

You can always place an order as a guest without the need for an account. We recommend registering for an account to benefit from even faster checkout in the future, it only takes a minute.

With your account, you can save your address, pay with your saved card and collect loyalty points and much more!

Can I place an order in advance?
Yes, you can place your order up to 2 days in advance. Select your desired date and time in checkout.
How long does delivery take?
After placing an order we'll notify you when it'll be ready for pickup or delivered to your door.
What payment methods do you accept?
We accept ['CREDIT_CARD', 'TWINT', 'POSTFINANCE', 'CASH'].
How do I use a coupon?
Enter the coupon code during checkout when selecting your type of payment.
How can I tip you?
Thank you for considering a tip! You can add a tip at checkout on the payment selection page.
Where is your allergen information?
If you or someone you are ordering for has an allergy or any intolerances, please contact us before placing your order. A member of our staff will inform you about our ingredients and their allergens.
What is Webstaurant?

Webstaurant is a secure platform for online ordering and delivery for independent restaurants with fair and transparent pricing, unlike other larger platforms.

Learn more about Webstaurant

Do you have another question?

For any questions you can reach us by phone at +41 44 860 81 56.

For technical questions related to our website, you can contact Webstaurant directly via email.